The confidentiality of NHS health-related records has been thrown into doubt immediately after a “stalker” medical center medical professional accessed and shared hugely sensitive details about a woman who experienced started dating her ex-boyfriend, despite not getting concerned in her treatment.

The target was left in “fear, shock and horror” when she figured out that the medical doctor experienced applied her hospital’s clinical records system to seem at the woman’s GP data and browse – and share – intimate information, recognized only to a couple persons, about her and her young children.

“I felt violated when I learned that this girl, who I did not know, experienced managed to entry on a selection of events specifics of my lifetime that I experienced shared with my GP and only my household and incredibly closest close friends. It was about something delicate involving myself and my little ones, about a household tragedy,” the female reported.

The case has prompted warnings that any physician in England could abuse their privileged obtain to non-public health-related information for personal rather than medical causes.

Sam Smith, of the overall health details privacy group MedConfidential, reported: “This is an totally appalling scenario. It is an individual dilemma that the doctor did this. But it is a systemic issue that they could do it, and that flaws in the way the NHS’s facts management techniques operate meant that any doctor can do anything like this to any patient.

“If you’re registered with the NHS in England, this could come about to you.”

The Guardian has selected not to identify possibly the victim or the physician, who is a marketing consultant at Addenbrooke’s healthcare facility in Cambridge.

The female was at first baffled how the medic experienced arrive by extremely particular information and facts about her, her sister and her little ones that the medical doctor experienced then relayed to her ex-boyfriend in the early levels of his new romance with the woman final July.

“The health care provider said that she experienced received it from friends, or from persons in her choir or mothers and fathers at my children’s university. That left my sister and I wanting to know if some of our close close friends had betrayed us as we realized that only a handful of people today knew those people facts. She had an unhealthy fascination in us.”

The secret was solved when at her ask for Addenbrooke’s gave the girl a comprehensive audit of all its personnel who experienced accessed her medical information. It confirmed that the medical professional experienced accessed her healthcare records seven instances through August and September very last 12 months. On three situations, the medic very first accessed Epic, Addenbrooke’s individual hospital healthcare records method.

She then clicked by to a distinct documents method identified as GP Hook up, which contained in-depth notes of discussions her former partner’s new girlfriend had had with her GP about the distressing impact of the tragedy and the wellbeing of 1 of her children.

On 1 occasion, the medical professional, whom the female did not know and had by no means satisfied, rang the target, questioned her identify, gave her title and then hung up. The sufferer assumed it was a deliberate ploy by the medic to show that she had attained personal data about her. “It’s standard to be jealous when your ex receives with each other with somebody, but the doctor’s conduct was upsetting.”

Addenbrooke’s to begin with denied it was feasible for its workers to accessibility GP Connect by means of Epic. Nonetheless, in a conference with the sufferer Dr John Firth, its deputy healthcare director, did admit that her full GP records had been available. Michelle Ellerbeck, its head of information and facts governance, later on emailed the lady to thank her for displaying them that it could be carried out, in case “this enquiry ever will come up again”.

Dr Nicola Byrne, the NHS nationwide knowledge guardian for England, advises it how to keep patients’ information and facts safe and use it correctly. She said she was “concerned at the seriousness of the allegations” when the affected person wrote to her detailing the unjustified intrusion into her health-related history.

Byrne criticised the doctor’s conduct as “absolutely unacceptable” and sought to reassure individuals who may be anxious by the incident by stressing that it was the initial time she experienced heard of a medic breaking the principles on the secure managing of a patient’s medical information in buy to collect info about them. Nevertheless, she still left open the chance that some others might be accomplishing the similar.

“Breaches of confidentiality are unquestionably unacceptable. All clinicians need to consider their expert responsibilities and obligations really seriously. And, specified that no situation like [this] has at any time occur to my consideration right before, I believe in that most do,” Byrne claimed.

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