The bicycle industry is quite a lucrative and fiercely competitive one. And with this in mind, it’s no surprise that you easily can come across numerous bike shops in your locality alone. Thanks to the increasing demand for bicycles, their parts, and maintenance services, consumers like you are benefited with a lot of options.
But be reminded that not all bike shops are good enough to afford you high quality products and equally great service. This is the reason why some shops are always filled with customers lining up to buy bike stuff while others don’t even have a single visitor. But if you are worried you might end up in the wrong bike shop, then you must first learn what things to look for in a great and reliable bike shop.
1 – Convenience
It’s obvious that the most important factor of all is the location of the bike shop. It obviously won’t make any sense to choose a bike shop that is a hundred miles from your location, whether it is your home or office. Yes, you might find some very good bike shops outside your local area or city, but it sure isn’t worth traveling for more than a couple of hours every time you need to buy bike stuff.
2 – Friendly Customer/Sales Staff
It obviously is a big plus for the bicycle shop staff to be knowledgeable when it comes to the products they sell as well as the services they offer. But more importantly, the staff must be courteous and friendly. Know that exceptional customer service is always better than a ton of knowledge.
3 – Experienced Mechanics
The moment you choose a shop for servicing, you can’t help but wonder if they actually are the right people to go to for repairs and maintenance concerns. At this point, your primary concern is the mechanic. A bike shop is dependable and reliable if it employs a well-experienced and reliable mechanic.
4 – Fast Turnaround When it Comes to Repairs
Another important consideration is the amount of time required to fix your bike because if you use it as the primary transportation from home to office, it only means you never can afford to wait a couple of weeks before it’s done. If a bike shop is really reliable, it’ll offer you a quicker and more accurate repair service, with estimate time of completion that’s less than a week. Therefore, once you begin your search, you have to ask your prospects about how long does it usually take for them to fix common bike issues; and if they can’t promise to be quick, then look for another prospect.